I’ve seen some people giving MyFursona a lot of flack lately for being “half-finished” (I’m “softpaw” there, btw). And, admittedly, it is a work in progress. But you know what? They may still be adding features, but the parts they already have actually work. And their site is free of critical, show-stopping errors.
Tonight, I tried to register an account on a similar site, FURiends.com, mostly to keep my name from getting taken by some n00b. But, it does look quite polished (aside from the f***ing ads), so it may take off too, who knows. Right off the bat, I was unable to create an account because the verification image was broken. I gave up, and tried again later, same problem. Could it be an IE6 bug? Nope, same results in Firefox. So, I tried to load the image by itself, and received a PHP Fatal Error: Call to Undefined Function. For those who aren’t familiar with PHP, that’s a pretty freakin’ big problem.
So, I decided to pursue the matter some more, and clicked on the Support link. Oh look, they have an online helpdesk; I have one of those too, I’ll use it. Nope! “License Error: Key file has expired”. That’s not quite what I was expecting to see on a production site, since it probably means they were using a trial version that they didn’t purchase when it ran out. But, it’s a mistake every admin’s allowed to make once, so I’ll give them the benefit of the doubt.
Luckily, they had a support email address too. So, I wrote up a nice email explaining the errors I encountered, and even made a friendly offer to help out if they’re short on programmers. Sent the message on its way, and figured it would make it somewhere, right? Nope! Denied again. But this wasn’t just any typical mail server error. The support address listed on their site, which looks like it’s an alternative to the helpdesk, is actually directly integrated with that system. And, since it’s broken, it rejects all incoming mail.
At this point, I’ve written them off, at least for awhile. I understand the complexities of running a site like that, but to have that many critical problems that make the site unusable is just pathetic. The FurAffinity team could do better, and that’s really saying something, because they suck pretty hard. Their choice of advertising providers really irks me as well, there were some very shady-looking domains asking to plant cookies on my computer; but that’s a whole other discussion.
If you want to join a site that actually works properly, check out MyFursona.
EDIT: Thanks to some very ironic timing, the MF crew found some pretty major exploits and have taken the site down temporarily. I stand by my statements about FURiends, though.