Dumbfuck Tech Support Client
In case you were wondering whether my depiction of the aforementioned tech support client was an exaggerated caricature, it’s not. I even thought I went a bit overboard in my depiction of him in the last post, but as I found out in the last two visits, I was dead-on accurate (I missed one of his printers in the last count though, he has a high-end colour laser in addition to the others, making six total).
Thankfully, I was able to make some progress after nearly eight hours of work. He’s down to two fax machines, we put the two inkjet printers in storage, and I’ve almost talked him into getting rid of one of his two desktop computers, since he doesn’t know how to use a KVM switch (Scroll Lock, Scroll Lock, Up Arrow is too complex), and doesn’t have the desk space for independant keyboards and mice. He’s also managed to move some of his spare computer parts into storage, and is considering holding a yard sale (remind me not to go to it if he does, I’d blow so much money on his stuff). I may jack a USB hub when I go over there this Saturday, he has a store-display 12-pack of good ones that are still in the packaging, among others.
I’m going back over there on Saturday to (hopefully) collect the information I need to work on his website. I outlined in writing exactly the information I need, and how he needs to approach this project, and he claims he’s working on it. He now knows very well that my time is very finite within his schedule, so we’ll see if he gets his information assembled in time. In addition to wanting to build his site for portfolio material, he already agreed in writing to pay a pretty hefty sum for this (more than I’m comfortable charging even now, really, but I was in debt and unemployed when we made the agreement).
